However, it is not just smaller postal consignments that arrive at Goods Receipt, but also freight shipments on pallets. These represent a major logistical challenge, which requires precise control and, on occasion, rapid action. It is particularly important that any transport damage is detected immediately. In the event of damage, the goods are either not accepted or are only accepted with reservations. This process takes time — and a thick skin on the part of the Goods Receipt team. This is because drivers from forwarding companies are under a lot of time pressure and would prefer to get back on the road immediately after unloading. "But we take the time to do quality control."

Goods Receipt works on a same-day basis — a guarantee that postal consignments will be processed within 24 hours (large forwarding/freight shipments are processed within 48 hours). This ensures that the required items are made available to our customers as soon as possible. After the specialists have carefully checked each delivery note, opened each package and checked the items, the system assigns all items to the correct storage location and the tools find their way into the warehouse on our modern transport system. This is how Goods Receipt at Brütsch/Rüegger Tools works: Precise and fast — from early in the morning to the end of the day.